Support

How can we help?

Whether you're already running with Dave or just evaluating, here's how to get answers, reach a human, and get started.

Get help

Ways to reach us

Slack

Message your Solutions Engineer

Customers work with Dave in Slack. Reach your dedicated engineer and agent in the same channel you already use for requests.

Email

support@dave.io

For account questions, billing, or anything that isn't urgent infrastructure work.

Contact

Send a message

Prefer a form? Reach the team through our contact page and we'll get back to you.

Demo

Talk to sales

Not a customer yet? Book a demo and we'll walk through how Dave works with your stack.

FAQ

Common questions

Traditional hiring takes 3-6 months and costs $200K+/year. dave.io gives you senior-level DevOps output from day one at a fraction of the cost. Our AI agent handles 90% of the work, so our engineers focus on the complex 10% that matters.

Getting started

What onboarding looks like

  1. 01

    Connect Slack

    Connect your stack , ticketing system and communication tools and meet your Solutions engineer.

  2. 02

    Review your infra

    Dave scans your infra and present a live map and learns your Cloud.

  3. 03

    Submit requests

    Start submitting ticketing and tasks to Dave and your dedicated solutions engineer.

Also useful

  • Trust Center— security, compliance, and how the agent is governed
  • Resources— coming soon
  • Privacy Policy— how we handle personal data

Still stuck?

Talk to a human

Can't find what you need? Book a call or send a message — a Solutions Engineer will help you get unblocked.

Or email support@dave.io.